Customer service and Technical Support includes

* 24/7 USA Based support

* Agents answering the phone, "OSConnect"

* Account activation information and instructions

* Activation codes

* Device set up

* Answering questions about the device

* Troubleshooting issues

* Wi-Fi set up (hardware only)

OSConnect will be manufactured by Fujikon Mfg., a Microsoft and Intel integrated manufacturing facility located in Shenzhen, China, with an initial manufacturing capacity of 200,000 units per month (8 assembly lines) scalable to 1,000,000 units per month (40 assembly lines).  The operating system, processor and graphics chipset will be sourced from Microsoft and Intel.

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